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Cambodia eVisa Application Process – Step by Step Guide

Cambodia eVisa Application Process – Step by Step Guide

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Applying for a Cambodia eVisa is a simple online process that takes about 15 to 20 minutes. This guide walks you through every step, from creating your account on the official portal to downloading your approved visa. Follow these instructions carefully to avoid delays or rejections.

Before You Start

Before opening the application form, gather the following items:

Required documents and information:

  • A valid passport with at least 6 months of remaining validity from your intended arrival date
  • A recent digital passport photo (JPEG or PNG format, white background, 4×6 cm)
  • A scanned copy of your passport information page (the page with your photo and details)
  • A credit or debit card for payment (Visa, Mastercard, or JCB)
  • A working email address that you check regularly
  • Your planned port of entry in Cambodia
  • Your intended arrival date

Technical requirements:

  • A stable internet connection
  • A modern web browser (Chrome, Firefox, Safari, or Edge)
  • The ability to upload files (JPEG, PNG, or PDF)

The official application portal is evisa.gov.kh. Do not use unofficial third-party sites that charge extra fees – the government portal is the only authorized platform.

Step-by-Step Application Guide

Step 1: Create Your Account

Navigate to evisa.gov.kh and click “Apply Now” or “New Application.” You will be prompted to enter your email address. The system will send a verification code to your email. Enter this code to proceed.

Step 2: Fill in Personal Information

The form requires the following details, exactly as they appear on your passport:

  • Full name (first name, middle name if applicable, last name)
  • Date of birth
  • Gender
  • Nationality
  • Passport number
  • Passport expiry date
  • Place of birth

Important: Your name and passport number must match your passport exactly. Even a small typo can result in rejection at the border.

Step 3: Upload Your Photo

Upload a recent passport-style photo that meets these specifications:

  • White background
  • Face clearly visible, looking directly at the camera
  • No hats, sunglasses, or head coverings (except for religious reasons)
  • JPEG or PNG format
  • File size under 1 MB

If your photo does not meet the requirements, the system will flag it. Common issues include dark backgrounds, blurry images, or photos that are too small.

Step 4: Upload Passport Scan

Upload a clear scan or photo of your passport’s information page. The entire page must be visible, including all text and the machine-readable zone at the bottom. Blurry or cropped scans are a leading cause of application delays.

Step 5: Select Port of Entry

Choose the border crossing or airport where you plan to enter Cambodia. The available options include:

  • Phnom Penh International Airport
  • Siem Reap International Airport
  • Sihanoukville International Airport
  • Bavet land border (Vietnam)
  • Poipet land border (Thailand)
  • Cham Yeam land border (Thailand)
  • Tropaeng Kreal land border (Laos)

You must enter Cambodia through the port you select. If your plans change, you may need to apply for a new eVisa.

Step 6: Enter Travel Details

Provide your intended arrival date. The eVisa is valid for 3 months from the date of issue, so your arrival date must fall within this window. You do not need to have a confirmed flight booking, but the date should be realistic.

Step 7: Review and Submit

Carefully review all entered information before submitting. Check that:

  • Your name matches your passport exactly
  • Your passport number is correct
  • Your photo uploaded successfully
  • Your port of entry is correct

Once you are satisfied, submit the application.

Payment and Processing

After submission, you will be directed to the payment page. The total cost is USD 36 (USD 30 visa fee + USD 6 processing fee). Payment is accepted via:

  • Visa credit/debit card
  • Mastercard credit/debit card
  • JCB card

The payment gateway is secure and operated by the Cambodian government. After successful payment, you will receive a confirmation email with your application reference number.

Processing time: Most applications are processed within 3 business days. During peak travel seasons or Cambodian holidays, processing may take up to 5 business days. Apply at least 2 weeks before your departure date to allow for any unexpected delays.

After Approval

When your eVisa is approved, you will receive an email notification. Log in to your account on evisa.gov.kh and download the eVisa PDF document. Print this document on standard paper – you will need to present it at your port of entry.

What the eVisa PDF contains:

  • Your personal details and photo
  • Visa validity dates
  • A QR code for verification
  • Your application reference number

At the border: Present your printed eVisa along with your passport to the immigration officer. The officer will scan the QR code, verify your information, and stamp your passport. The process is significantly faster than the visa-on-arrival queue.

Keep your eVisa printout with your passport throughout your stay in Cambodia. You may need it when checking into hotels or during random police checks.

Troubleshooting Common Issues

Application shows “pending” for more than 3 business days. This is normal during busy periods. Wait up to 7 business days before contacting support. You can check your status by logging into your account.

Payment failed but money was deducted. Contact your bank to verify the transaction. If the payment went through on the bank’s side but the eVisa site shows it as failed, email support at the address provided on the portal with your reference number.

Photo upload rejected. Ensure your photo has a white background, is in JPEG or PNG format, and is under 1 MB. Resize the image if necessary using a free online tool.

Need to change port of entry after applying. Unfortunately, you cannot edit a submitted application. You would need to submit a new application and pay the fee again.

Frequently Asked Questions

How far in advance can I apply for a Cambodia eVisa?

You can apply up to 3 months before your intended travel date, as the eVisa is valid for 3 months from the date of issue. We recommend applying at least 2 weeks before departure.

Can I apply for multiple people on one application?

No. Each traveler must submit a separate application with their own passport and photo. This includes children and infants.

What happens if I make a mistake on my application?

Once submitted, applications cannot be edited. If you notice an error, you will need to submit a new application and pay the fee again. Double-check all information before submitting.

Can I use the eVisa for business purposes?

No. The eVisa is strictly for tourism. If you plan to work or conduct business in Cambodia, you need a Type-E (business) visa. See our [visa types guide](/visa-types/) for more information.

Do I need to book my flight before applying?

No. You do not need a confirmed flight booking. However, you should have a realistic intended arrival date within the eVisa’s 3-month validity window.

Sovann Chea

Author: Sovann Chea

Sovann is a Phnom Penh-based tourism consultant and travel writer covering Cambodia's eVisa process, entry requirements, and visitor policies.

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