The Cambodia eArrival card is a mandatory digital form that all travelers must complete before entering Cambodia. It replaces the traditional paper arrival and departure card and combines immigration, health, and customs declarations into a single online submission. This guide explains what it is, how to fill it out, and when to submit it.
What Is the Cambodia eArrival Card?
The eArrival card is Cambodia’s digital entry form, available at arrival.gov.kh. Introduced to modernize the immigration process, it consolidates several previously separate forms:
- Immigration arrival/departure card
- Health declaration
- Customs declaration
Every traveler entering Cambodia – regardless of nationality, visa type, or purpose of visit – must complete the eArrival form. This applies to eVisa holders, visa-on-arrival recipients, and visa-exempt nationals alike.
Key facts:
- The eArrival card is free of charge
- It must be completed online before arrival
- It is separate from your visa (you need both)
- A QR code is generated upon completion, which you present at the border
- The form is available in English and Khmer
The eArrival card does not replace your visa. Think of it as your digital entry paperwork, while the eVisa is your permission to enter.
How to Complete the eArrival Form
The eArrival form is completed online at arrival.gov.kh. Here is what you will need and what to expect:
Information required:
- Full name (as on passport)
- Passport number and expiry date
- Nationality
- Date of birth
- Gender
- Flight number and arrival date
- Purpose of visit
- Address in Cambodia (hotel name and city)
- Contact phone number
- Health declaration questions (symptoms, recent travel)
- Customs declaration (items being brought into the country)
Step-by-step process:
- Visit arrival.gov.kh
- Select “New Arrival Card”
- Enter your personal and passport information
- Provide your travel details (flight, date, accommodation)
- Complete the health declaration section
- Complete the customs declaration section
- Review all information
- Submit the form
- Save or screenshot the QR code confirmation
The form takes approximately 10 minutes to complete. You can fill it out on a phone, tablet, or computer.
When to Submit Your eArrival
You should complete the eArrival form before your flight to Cambodia. The recommended timeline:
- Ideal: 1-3 days before departure
- Minimum: At least 3 hours before your arrival in Cambodia
- At the airport: Some travelers complete it at the departure airport using airport WiFi
While it is technically possible to complete the form upon arrival using airport WiFi, this is not recommended. Airport internet can be unreliable, and you will need the QR code ready when you reach the immigration counter.
Do I need to print it? No. A digital copy on your phone is sufficient. The QR code can be displayed on your phone screen. However, having a screenshot saved offline is recommended in case of connectivity issues.
eArrival vs Paper Arrival Card
Cambodia previously used paper arrival and departure cards that travelers filled out by hand on the plane or at the airport. The eArrival system replaces these entirely.
| Feature | eArrival Card | Paper Card (Legacy) |
|---|---|---|
| Format | Digital (online form) | Paper (handwritten) |
| When to Complete | Before arrival (online) | On the plane or at the airport |
| Submission | Electronic (QR code) | Physical (handed to officer) |
| Includes | Immigration + health + customs | Immigration only |
| Cost | Free | Free |
| Language | English, Khmer | English, Khmer |
The paper arrival card has been phased out at major airports. While some smaller border crossings may still have paper forms available as a backup, the eArrival system is now the standard.
For eVisa holders: The eArrival card is still required even if you have an eVisa. Your eVisa is your visa authorization; the eArrival card is your entry paperwork. Both are checked at the immigration counter.
For visa-on-arrival holders: You need both the visa on arrival (obtained at the border) and the eArrival card (completed online before arrival). Complete the eArrival form before joining the visa-on-arrival queue to speed up the process.
Frequently Asked Questions
Is the eArrival card the same as the eVisa?
No. The eVisa is your visa authorization to enter Cambodia. The eArrival card is your digital entry form that covers immigration, health, and customs declarations. You need both.
Do children need an eArrival card?
Yes. Every traveler, including children and infants, must have their own eArrival card submission. A parent or guardian can complete the form on behalf of a child.
What if I do not complete the eArrival before arriving?
You may be able to complete it at the airport using WiFi, but this causes delays. Some airports have kiosks for last-minute completion. It is strongly recommended to complete it before your flight.
Can I edit my eArrival after submitting?
Once submitted, the eArrival form cannot be edited. If you made a significant error, you may need to complete a new submission. Minor errors (such as a phone number) typically do not cause issues.
Do I need to show the eArrival QR code when leaving Cambodia?
The departure section of the eArrival form is used for your exit. Keep the QR code accessible throughout your trip. You may need it when departing Cambodia as well.
